The Surgery Center of Rome honored with 2024 Patient Experience Excellence Award

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The Surgery Center of Rome
Left to Right 1st row: Meredith Tate, RN, Emily Ratliff, RN, and Stephanie Clay, RN. 2nd row: Kaylee Gibson, RN, Kasmine Parham, Kayla Suggs, SPDT, Ansley Mathis, RN, Thanh Timberlake, RN, Sarah Harris, RN, Victoria Copeland, ST, and Sheila Hall, RN. 3rd row: Ciera Montgomery, ST, Melodie LeRoy, RN, Sydnie Davis, RN, Tracie Hall, RN, Lacey King, RN, Kristi Nolen, RN, Evie Lewis, RN, Courtney Adams, RN, and Marla Frasier, RN. 4th row: Selena Davis, RN, Tracy Shinall, Lori Russell, Nadine Ballard, RN, Kayla Holcombe, RN, Keisha Deems, RN, Kathy Collier, Suzanne Rampley, RN, and Michael Moody. Not pictured: Neal Jochimsen, Taylor Burk, RN, Ashley Comer, RN, Andy Eldridge, RN, Rachel Jones, RN, Ashley Simpson, RN, Avery Smith, RN, Esther VanSteenburg, RN, Abi Ayers, RN, Kara Lefevers, RN, Keiarne Ray, RN, Debbie Sallee, RN, Anslie Sanford, RN, Angela Baldwin, ST, Pam Chamlee, SPDT, and Lisa Thornton.

AdventHealth Redmond is thrilled to announce that the Surgery Center of Rome has been honored with the prestigious 2024 Patient Experience Excellence Award: Ambulatory Surgery Top Quartile Performance in Likelihood to Recommend.

The 2024 Patient Experience Excellence Award is given by AdventHealth and celebrates the team’s outstanding achievements in patient care. This award acknowledges the top quartile performance achieved for the period from July 2023 to June 2024 across the entire AdventHealth system of hospitals. The Surgery Center of Rome team has demonstrated excellence in patient care, earning this distinguished recognition.

Isaac Sendros, president and CEO of Redmond, praised the team's accomplishments, stating, "I am constantly impressed by our team's effort in caring for our patients and their families. This recognition is a celebration to their commitment to delivering an exceptional patient experience."

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