Be Our Guest: Visitor Information
To create a positive experience, our facility is designed with our patients and visitors in mind. Here are just a few of the hospital amenities and visitor resources we provide at AdventHealth Minneola.
- Cafeteria with healthy food options
- Calming and comforting chapel
- Compassionate pastoral care
- Complimentary WiFi
- Complimentary hospital parking
- Market Place gift shop
- Onsite pharmacy with in-room delivery
- Peaceful healing gardens
Hospital Amenities
- Chapel and Pastoral Care
-
When you or a loved one feels lonely, anxious or nervous during a hospital stay, our pastoral care team can provide spiritual and emotional support. Our chaplains are specially trained, health care professionals who help patients and loved ones cope with spiritual and emotional side effects of illness and injury. These experienced, caring professionals understand and respect all faith traditions and are trained in the following areas of spiritual and emotional support:
- Crisis care
- Empathy therapy
- General emotional and spiritual support
- Grief support
- Pastoral counseling
To contact a chaplain 24/7, simply request that a chaplain be paged from the hospital operator.
- Cafeteria
-
Our cafeteria serves breakfast and lunch every day from 7 am to 2 pm.
- Hospital Parking
-
Parking spaces are available at the front of our hospital.
- WiFi
-
Guest WiFi is complimentary.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at
Call833-258-2414, Monday through Thursday, from 9:30 am to 5:30 pm ET and Friday from 9:30 am to 3 pm. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
Patient Belongings and Valuables
When visiting AdventHealth Minneola, we recommend limited what you bring to the essential items you need. We are not responsible for any lost items (see consent form). We encourage you to send home any items you brought with you with your family or visitors if you don't need them during your hospital stay.
If a valuable item (that is not an assistive device) cannot be sent home, please connect with your health care team to discuss the option of securing your belongings with our security team. Please let your health care team know about any items you have with you during your stay.
- Clothing
-
A hospital gown and non-skid socks will be provided to every patient. We recommend any clothes brought with you to the hospital be sent home with your family or visitors. Near the end of your stay, we suggest having your loved ones bring clothes to you shortly before transitioning from the hospital.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Denture Care
-
We know that you need your dentures with you during your hospital stay. We will provide a denture cup for you to secure your dentures. This cup will stay with you at your bedside. Please be cautious of your denture cup, keeping it in a visible area and being careful to not place it on your food tray, in your linens or in a hidden area. This may cause your dentures to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Hearing Aids
-
We understand that you need your hearing aids during your hospital stay. Hearing aids are best kept on your person, or in their original case. If your original case is not available, please let your health care team know so that we can provide a case for you to use. Please do not leave your hearing aids unattended and be mindful to not place them on your food tray, in your linens or in a hidden area. This may cause your hearing aids to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Eyeglasses and Contact Lenses
-
We understand you need your glasses or contact lenses during your hospital stay. Glasses and contact lenses are best kept on your person, or in their original case. If an original case is not available, please let your health care team know so that we can provide a case for you to use. It is important that you do not place your glasses or contact lenses on your food tray, in your linens or in a hidden area. This may cause your glasses and/or contact lenses to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Wheelchairs, Walkers and Canes
-
Please make sure that any assistive devices are sent home with your family or visitors. Please ask your health care team about walkers, wheelchairs and canes that can be used during your stay in the hospital. We highly recommend that your personal assistive devices be labeled with your name.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Medications
-
Please bring a list of current medications with you to the hospital, including any herbal supplements and over-the-counter medications. Please do not bring any of the medications themselves with you to the hospital. If any medications are brought with you, we ask that you send them home with your family or visitors. If they cannot be sent home, we will store them. We ask that medications not be stored at your bedside.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.